TERMS & CONDITIONS

All personal training sessions and group class bookings cancelled or rescheduled within 24 hours of the time booked will still be charged (including unlimited package bookings)

  • First group class @ £15 expires 14 days from purchase. Only one per person.
  • First personal training session @ £45 expires 14 days from purchase. Not combined with any other offer.
  • Any single session expires 1 month from purchase
  • 5 x group class/personal training block expires 3 months from purchase
  • 10 x group class/personal training block expires 6 months from purchase
  • 20 x group class/personal training block expires 9 months from purchase
  • 30 group class/personal training block expires 12 months from purchase
  • 40 group class/personal training block expires 18 months from purchase
  • *A Member may only buy gift certificates for other Members.
  • *Unlimited classes maximum one per day and no show and late cancel charged at normal rate, special conditions apply for rolling contract.

Terms and conditions for studio use

1. INTERPRETATION AND VARIATION

1.1 In the Terms and Conditions the following definitions apply: 
”Company” means Core Kensington Limited. 
”Member means any person that has completed and submitted the online registration form (the “Registration Form”) at the Core Kensington Limited website, www.corekensington.co.uk and www.corekensington.com, and which registration has been accepted by the Company. 
”Studio” means Core Kensington Limited studio at Kensington: 64 Porchester Road W2 6ET, London at which a Member has booked to attend sessions. 
”Terms and Conditions” means these terms and conditions.

1.2 References in the Terms and Conditions to the singular will include the plural and vice versa and references to the masculine gender will include references to the feminine gender.

1.3 The Terms and Conditions are incorporated into the Registration Form.

1.4 The Company reserves the right to vary and revoke the Terms and Conditions from time to time which variation it may consider necessary or desirable for the regulation of the affairs of the Studio and the conduct of Members. Any such changes will be notified to Members and, until revoked, are and will be binding on Members.

1.5 The Terms and Conditions will be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

2. MEMBERSHIP

2.1 Subject to these terms and conditions, when a person has completed the Registration Form he will become a Member of the Studio.

2.2 Acceptance of a person as a Member is in the absolute discretion of the Company.

2.3 The Company reserves the right to expel from the Studio, suspend for a specific period or refuse to renew the membership of any Member whose conduct is or may, in the Company’s reasonable opinion, be injurious to the character of the Studio or which amounts to a breach of the Terms and Conditions or where such expulsion is otherwise in the interests of the other Members of the Studio. Any Member so expelled will forthwith cease to be a Member of the Studio and will not be entitled to any refund for any period during which his membership is suspended.

2.4 If a Member brings a guest to the Studio for a session that guest must before the commencement of the relevant session become a Member in accordance with and subject to the Terms and Conditions.

2.5 Members must 18 or over or have their parents’ written consent before becoming a Member of the Studio (which consent must be made available on request).

3. STUDIO OPENING TIMES

Details of session times at the Studio may vary from time to time. Session times will be published by the Studio and will be available either at the Studio or at www.corekensington.co.uk

4. PAYMENT TERMS

4.1 Details of session prices and gift certificate prices are available either at www.corekensington.co.uk or directly from the Studio and such prices may vary as determined by the Company from time to time.

4.2 A Member may not attend any session at the Studio without first booking and paying for the relevant session.

4.3 Payments for sessions and gift certificates in any amount are non-refundable unless otherwise stated in the Terms and Conditions.

4.4 A Member may only buy gift certificates for other Members.

5. BOOKINGS, CANCELLATIONS, EXPIRATIONS

5.1 A Member may only book or reschedule sessions for themselves via their personal Studio booking facility at www.corekensington.co.uk or mobile app, by phone or in person at the studio.

5.2 Full payment will be charged for cancellations or rescheduling less than 24 hours in advance online or by phone. Members who cannot make their sessions at their appointed time will have up to 30 minutes before they are considered no-shows. Late arrivals and no shows will be charged the entire amount corresponding to the booked session.

5.3 Sessions are booked on a first-come first-served basis. A Member may use the waiting list facility at www.corekensington.co.uk in the event that his first choice session is unavailable. If a Member joins the waiting list for a particular session and then books that session his/her booking will be subject to the Terms and Conditions in the usual way.

5.4 Expiration and validity of sessions are as follows:

    • First group class @ £15 expires 14 days from purchase. Only one per person.
    • First personal training session @ £45 expires 14 days from purchase. Not combined with any other offer.
    • Any single session expires 1 month from purchase
    • 5 x group class/personal training block expires 3 months from purchase
    • 10 x group class/personal training block expires 6 months from purchase
    • 20 x group class/personal training block expires 9 months from purchase
    • 30 group class/personal training block expires 12 months from purchase
    • 40 group class/personal training block expires 18 months from purchase
    • *A Member may only buy gift certificates for other Members.
    • *Unlimited classes maximum one per day and no show and late cancel charged at normal rate, special conditions apply for rolling contract.

 

5.5 The Studio cannot guarantee that a specific trainer will be available at all times. In case of temporary absence of a trainer we will try to notify the relevant Members in advance. In case a replacement for an absent trainer is provided and the session is carried out, such session will be charged at full rate.

6. FITNESS AND HEALTH

6.1 By agreeing to these Terms and Conditions Members hereby confirm that they have no health problems (including without limitation cardiac irregularities; spinal, bone, joint, tendon or ligament injuries; spells of dizziness; asthma (or other breathing difficulty); diabetes, epilepsy or any allergy) which may affect their participation in any sessions at the Studio.

6.2 It is the Member’s sole responsibility to notify the Studio before attending any session of any circumstances affecting their health which may be exacerbated through continued use of the Studio and/or which may have arisen or worsened since their last session at the Studio (if any).

6.3 Members are advised not to undertake strenuous physical activity without first seeking medical advice if they have concerns over their physical condition and wellbeing. Members with low/high blood pressure and/or cardiac irregularities should not attend class. If there is any doubt, the Member should consult his doctor. Members may train (with consent from their Doctor in writing) during pregnancy.

6.4 The Studio reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Studio facilities.

6.4 Members are required to follow the instructions of the instructor at all times.

7. LIMITATION OF LIABILITY

7.1 The Company cannot be held responsible for any particular session, instructor and/or item of pilates equipment not being available for whatever reason. The Company reserves the right to make alterations to the sessions, instructors and/or equipment, as well as to those ancillary facilities (e.g. showers), provided to Members, without notice and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.

7.2 It is the Member’s responsibility to ensure that he/she is capable of undergoing a routine of exercises provided by any programme which he follows or class which he/she attends. Members accept the risk of injury from performing exercises and using specialist equipment and are advised to consult their doctor prior to beginning any session. Advice provided by our instructors at no time constitutes medical advice in substitute for advice provided by a medical professional.

7.3 The Company accepts no liability for loss or damage to property of Members or for injury to Members on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion.

7.4 In consideration of their participation in the activities and programmes of the Company and the use of facilities and equipment owned and/or under the control of the Company the Member hereby waives and releases the Company from any and all responsibility or liability for injuries or damages resulting from their participation in any of the Company’s activities or use of the Company’s equipment or facilities save in respect of death or personal injury caused by the negligent act or omission of the Company.

8. USE OF FACILITIES

8.1 A Member is entitled to use the Studio’s facilities provided always that the Studio may at any time without notice withdraw all or part of its facilities for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond the control of the Studio or the Company.

8.2 Children under the age of 16 may only attend private classes accompanied by an adult.

8.3 Children over the age of seven may not enter changing rooms or other areas reserved for the opposite sex, regardless of whether they are accompanied by an adult.

9. PERSONAL BELONGINGS

Personal belongings are brought onto the Studio premises at the Member’s own risk and the Company does not accept liability for any loss or damage whatsoever to such items.

10. DRESS CODE

Members are requested to wear a form of dress appropriate to the practice of Pilates and Core Kensington Limited recommend that Members wear stretch bottoms or shorts and a T-shirt or sports top. Members should attend sessions with socks. Full, toe covering socks are required. Footwear should be removed in the changing area before entry to the studio area.

11. SAFETY & HYGIENE

11.1 In the interests of safety and hygiene, no crockery, glass or food are permitted in the changing rooms or studio. Only water is permitted in the Studio.

11.2 Notwithstanding paragraph 11.1 above, Members must not walk around the Studio barefoot if they have verucas or similar foot complaints.

11.3 Members must use the main entrance to the Studio when entering or leaving the Studio. Fire exits, which are clearly marked, are there in the interests of safety and Members must not interfere with these exits for any reason. In the event of a fire, Members are asked to make their way to the nearest available exit.

11.4 Smoking is strictly forbidden in the Studio or garden.

12. GENERAL

12.1 Members are required to give written notice to the Company of any change of address. Failing such notice, all communications will be assumed to have been received by the Member within five days of mailing to the last address notified to the Company.

12.2 The Company reserves the right to refuse admission to the Studio.

12.3 The Company may assign the benefit of the Registration Process and a Member’s membership to a third party at any time without notice to the Member.

12.4 A person who is not a party to the Registration Process has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of the Registration Process.

12.5 The Company may, if a Member so wishes, communicate with the Member by electronic mail (“email”). By providing an email address to the Company the Member consents to receiving email communications from the Company, including notices pursuant to the Terms and Conditions. The Member also accepts the risk that email may not be a secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Member by email.

12.6 Members must at all times observe the Studio guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which the management of the Studio may issue to ensure the smooth operation of the Studio for the convenience of all Members.

12.7 Any marketing, educational or other materials of any nature whatsoever produced by the Company in connection with the Studio and which are made available to Members at the Studio will at all times remain the property of the Company and will be subject to the Company’s copyright.

TERMS & CONDITIONS
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